Get Your Wrench Ready: A Mechanic's Guide to CVSA Brake Safety Week 2025

Post Card Provided by CVSA

Post Card Provided by CVSA

It's that time of year again. The Commercial Vehicle Safety Alliance (CVSA) has announced its annual Brake Safety Week, running from August 24-30, 2025. This is more than just a week-long blitz; it's a critical reminder for us all to prioritize brake safety. As mechanics, we are on the front lines of this effort, and it's our expertise that keeps the trucking industry—and everyone on the road—safe.

Why CVSA Brake Safety Week 2025 Matters

Every year, CVSA-certified inspectors in the U.S., Canada, and Mexico conduct comprehensive roadside inspections, with a special focus on brake systems. The results from past years are a wake-up call: brake-related violations are consistently the most common reason for commercial motor vehicles to be placed "out of service." That means a truck is grounded until repairs are made, leading to lost time, revenue, and serious safety risks.

This year's focus area is brake drums and rotors. This is no surprise—these components are crucial for a vehicle's braking efficiency and are subject to immense heat and wear. A cracked or broken drum or rotor can lead to a catastrophic failure, putting drivers and the public at serious risk.

Your Essential Checklist for Brake Safety Week

Brake Safety Week is a great opportunity to reinforce best practices and get your customers' fleets ready. Here’s a checklist to help you zero in on what inspectors will be looking for, with a special emphasis on drums and rotors.

1. The Drum and Rotor Deep Dive:

• Cracks and Damage: Look for cracks, especially on the friction surface of the rotor and the outer portion of the drum. Any missing pieces are an immediate red flag and an out-of-service violation.

• Rust: Heavy rust across the entire friction surface of a rotor can indicate an inoperative brake.

• Grooves: Deep grooves on a rotor suggest metal-to-metal contact, a clear sign of a worn-out brake pad.

• Rotor Vents: If the center vents of a rotor are exposed, it's a sign of excessive wear, and the rotor needs to be replaced.

• Broken or Missing Parts: Inspect all components of the brake system for any missing, loose, or damaged parts.

  
  

2. Beyond the Drums and Rotors:

While the focus is on drums and rotors, a comprehensive inspection of the entire brake system is essential.

• Brake Linings and Pads: Check for cracks, contamination (oil or grease), and excessive wear. Ensure there is adequate lining thickness.

• Air Leaks: With the air brake system charged, listen for any hissing sounds. Even a small leak can compromise braking performance.

• Hoses and Chambers: Inspect for any cuts, bulges, or other signs of damage on hoses and brake chambers.

• Brake Adjustment: Verify that slack adjusters are working correctly and the brakes are within the proper adjustment limits. Out-of-adjustment brakes are one of the most common violations.

• ABS Lights: A lit Anti-lock Braking System (ABS) warning light is an automatic red flag for inspectors and can lead to an out-of-service citation. Make sure the system is functioning correctly.

A Year-Round Commitment

CVSA Brake Safety Week 2025 is a powerful reminder, but our commitment to safety must be year-round. Encourage your customers to adopt a proactive approach to maintenance. Regular preventive maintenance programs, thorough pre-trip and post-trip inspections, and immediate attention to any reported issues are the keys to a safe and compliant fleet.

By being thorough and meticulous, we not only help our customers avoid costly violations and downtime but, most importantly, we contribute to a safer environment for everyone on the road. Let's make this Brake Safety Week a success, one safe brake system at a time.

Best Practices for Customer Service Excellence in Trucking

At Veltri Inc. our customer service team is dedicated to ensuring your satisfaction by providing timely support, addressing your needs, and delivering exceptional service every step of the way.

In the competitive world of asset-based trucking, exceptional customer service is a key differentiator. As we move through 2025, here are some best practices to ensure your company stands out by providing top-notch service to your clients.

Real-Time Tracking

One of the most significant advancements in customer service is the ability to offer real-time tracking. By leveraging GPS and telematics, you can provide your customers with up-to-the-minute updates on their shipments. This transparency not only builds trust but also allows clients to plan their operations more efficiently.

Benefits of Real-Time Tracking:

• Increased Transparency: Customers can see exactly where their shipment is at any given time.

• Improved Planning: Real-time updates help clients manage their inventory and logistics more effectively.

• Enhanced Trust: Providing accurate and timely information fosters a stronger relationship with your customers.

Effective Communication

Clear and consistent communication is the backbone of excellent customer service. Ensure that your team is always available to address customer inquiries and provide updates. Utilize multiple communication channels, such as phone, email, and instant messaging, to stay connected with your clients.

Tips for Effective Communication:

• Be Proactive: Reach out to customers with updates before they ask.

• Use Multiple Channels: Offer various ways for customers to contact you, ensuring convenience.

• Train Your Team: Equip your staff with the skills to handle customer interactions professionally and empathetically.

Personalized Services

Understanding and catering to the unique needs of each customer can set your company apart. Offer personalized services that address specific client requirements, whether it's customized delivery schedules, special handling of goods, or tailored reporting.

Strategies for Personalization:

• Know Your Customers: Keep detailed records of customer preferences and requirements.

• Offer Custom Solutions: Be flexible and willing to adapt your services to meet individual needs.

• Follow Up: Regularly check in with customers to ensure their needs are being met and to gather feedback for continuous improvement.

24/7 Dispatch Service

At Veltri, Inc., we understand that the trucking industry never sleeps. That's why we offer a 24/7 dispatch service to ensure that we are always available to meet our customers' needs. Whether it's a late-night emergency or a last-minute request, our dedicated team is here to provide support around the clock.

Advantages of 24/7 Dispatch:

• Round-the-Clock Support: Customers can reach us anytime, ensuring their concerns are addressed promptly.

• Increased Reliability: Our constant availability enhances our reliability and commitment to customer satisfaction.

• Quick Response: Immediate assistance helps in resolving issues swiftly, minimizing any potential disruptions.

By implementing these best practices, your asset-based trucking company can achieve customer service excellence, fostering long-term relationships and driving business growth. Remember, exceptional service is not just about meeting expectations but exceeding them.

Holiday Gift Guide for Truck Drivers

Stuck on what gift to get the truck driver in your life? Whether it's a long-haul trucker, a local delivery driver, or someone who simply loves the open road, we've got you covered. We put together a holiday gift guide for truck drivers to help make their holiday season a little brighter:

Practical Gifts for the Road

• High-Quality Bedding: A good night's sleep is crucial for truck drivers. Consider a memory foam mattress topper, comfortable pillows, or a cozy blanket.

  
  

• Portable Charger: A reliable portable charger is a lifesaver on the road. Look for one with a high capacity and fast-charging capabilities.

  
  

• Noise-Canceling Headphones: Help them escape the road noise with a pair of high-quality noise-canceling headphones.

  
  

• Bluetooth GPS: A reliable GPS device can help them navigate unfamiliar routes with ease.

  
  

• Comfortable Driving Shoes: A pair of comfortable, supportive shoes can make a big difference on long hauls.

  
  

• Healthy Snacks: Stock their truck with healthy snacks like nuts, dried fruit, and protein bars.

Tech Gadgets for the Modern Trucker

• Tablet or E-reader: A tablet or e-reader is a great way to stay entertained during long hauls.

  
  

• Touchscreen Gloves: In the winter months having gloves with touchscreen capabilities can be great when using GPS, an ELD, or any other touch device.

  
  

• Hands-Free Device: A hands-free device for their phone can help them stay connected safely.

  
  

• Dash Cam: A dash cam can be a valuable tool for safety and insurance purposes.

Personalized Gifts for the Soul

• Custom Truck Accessories: Consider a custom truck decal, mud flaps, or a personalized license plate frame.

  
  

• Subscription Box: A subscription box filled with snacks, gadgets, or other goodies can be a fun and thoughtful gift.

  
  

• Gift Card to a Trucking Supply Store: A gift card to a trucking supply store gives them the freedom to choose what they need.

Concluding the Holiday Gift Guide for Truck Drivers

Remember, the best gifts are those that show you care and understand their unique needs. By choosing thoughtful and practical gifts, you can help make their holiday season a little more comfortable and enjoyable.

Wishing you a very happy holiday season from Veltri, Inc.!